Privacy Policy

Last updated: 7 August 2026.

Who we are

Street Cars Reading Ltd (“we”, “us”, “our”) provides taxi and airport transfer services in Reading and the surrounding area. This policy explains what personal data we collect when you book a journey or contact us, and how we use it. We are the data controller for the personal data described in this notice.

What we collect

When you request a quote or make a booking, we collect information such as your name, phone number, email address, and your pickup/drop-off details. If you contact us by phone or email, we may keep a record of that correspondence.

How we use it

We use your information to arrange and manage your journey, confirm pricing, contact you about your booking, and respond to enquiries. We rely on performance of a contract to process booking-related data, and legitimate interests to respond to general enquiries. We do not sell your personal data to third parties.

Who we share it with

We may share your data with our drivers to fulfil your booking, with IT/hosting and form-processing providers who support this website, and with our payment provider where a card payment is taken. We do not share your data with third parties for their own marketing purposes.

Cookies

Our website uses essential cookies needed for it to function, and may use analytics cookies to help us understand how the site is used. Where non-essential cookies are used, we will ask for your consent via a cookie banner.

How long we keep it

We retain booking and enquiry records only for as long as necessary to provide our services and meet our legal and accounting obligations, typically up to 6 years for financial records.

Your rights

Under UK data protection law, you have the right to ask what personal data we hold about you, request corrections, request erasure, object to or restrict certain processing, and request a portable copy of your data. To exercise these rights, contact us using the details below. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk if you are unhappy with how we have handled your data.

Contact us

Street Cars Reading Ltd
Email: bookings@loddoncars.com
Phone: 0118 0000 000